Service and support for your conference

You need help to plan your meeting?

Smart Abstract supports you.


Service & Support

Tailored solutions and personalized support when you need it.
We help you to get the most out of Smart Abstract.

Personal support


We use personal interviews and checklists to identify your requirements for a lean, Web-based abstract management system. Once we have a clear picture of your needs, our team will set up your abstract submission portal complete with the necessary forms.

We are committed to delivering a premium service and respond promptly to all email and telephone inquiries.

Smart Abstract provides personalized email templates in HTML and text formats for confirming submissions, sending access data, and issuing final notifications.

Our team is always on call to help you with the development of your book of abstracts or scientific programme – from data analysis through to layout and formatting. We also carry out automated plausibility and integrity checks before your product is finalized.



We give your project management efforts a boost with a set of checklists and templates for schedules, workflows and documents. You are welcome to adapt these free resources for your specific needs.

Instructions are available for all features and can be found online or as a PDF download.

Forms, tables and overviews feature clickable direct help texts. Help texts provide short and concise information on your options for using a feature or interpreting content.

Technical service


We guarantee the international availability of your abstract portal 24/7 throughout the period specified.

Your conference data will be backed up daily. Backups can be conducted more frequently on request.

Smart Abstract portals are secured by means of SSL protocols. All data transmitted during registration and submission processes are encrypted. All server applications are kept up to date and monitored around the clock.

Smart Abstract is continuously developed and updated. Users automatically benefit from the latest developments.

Try now!

You want to explore the look-and-feel of Smart Abstract first?

Guided presentation

Would you like a guided tour with a personal adviser?

Get a quote

You have specific requirements and wish to get an offer?